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Last Updated on 08/03/2016
Information Technology


The company has made significant progress in the use of Information Technology for managing its resources. Since its inception the Company has been guided by the principle of making use of Information Technology as a strategic tool of management and to increase transparency in corporate governance. The Company implemented an ERP solution of M/s Ramco Systems, first in oil sector PSUs, in October 1998 to integrate all the business functions of the Company.

With the changing business requirements, a need was felt to upgrade the ERP System to cater to new challenges emerging due to new business processes being adopted by the Company. The company had implemented SAP R/3 4.7 ERP suite in August 2005 to cater to the new business processes as well as upgrading the existing processes and also to get the synergistic benefit with the other Group Companies - BPCL and KRL(now BPCL). The NRL SAP System was upgraded to a new version SAP ECC 6.0 ERP in March 2011 along with SAP Enterprise Portal implementation.

The company has taken initiatives for protection of its critical business data and information, as such a Disaster Recovery Data Centre was stated in Kolkata in 2006, and subsequently the DR site has been shifted to a state of art Disaster Recovery Data Centre in NRL Siliguri Marketing Terminal. The Disaster Recovery site is connected with NRL Primary site with high capacity leased links for online data replication.

The company has also implemented B2B (Business To Business) over SAP for seamless integration of exchange of business information with BPCL, HPCL, IOCL and OIL India Ltd. The implementation of B2B with ONGC is in advance stage of completion. NRL has been extensively using e-Procurement portals in procurement of materials and services, also utilizing a-auction platform for selling products and materials.

Information Security Management System is integral part of every aspect of IT operation and information asset management in the organization. Numaligarh Refinery Limited is ISO 27001:2005 certified for implementation of Information Security Management Systems and it has been maintaining the standard since June 2009.

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